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Terms & Conditions
Orders & Returns:
- All order discrepancies must be addressed to us no later than 10 days after delivery.
- Returns will be fully refunded IF AND ONLY IF material has not been installed AND is in its original packaging – this does not apply to defective material returns. Freight charges will not be refunded.
- Special order items (items not in our regular inventory) to be returned will incur a 50% restocking fee Transportation charges must be paid by the customer.
Sale Items:
- All Sales are FINAL!
- Prices valid ONLINE only and will NOT be matched in our showroom.
- We vow that none of our sales items are defective – they are just slow moving inventory for us or have been discontinued by the manufacturer.
- Any warranty issues should be addressed with the manufacturers.
Online Coupon:
- Our SAVE10 coupon is only to be used online. We’re sorry, but we cannot offer the SAVE10 coupon in our store. We offer this coupon as a courtesy to our online shoppers that have to navigate our website and design information themselves…. they do not have the benefit of our expertise at their disposal
Warranty:
- All fixtures have a 3 year warranty against the finish and socket. Acts of nature are not included in this warranty (i.e. lightning strike or hail damage).
- PX and “Buck Boost” transformers have a 10 year warranty. If the transformer fails before then, we will ship it back to the manufacturer to either be repaired or replaced. The manufacturer determines whether a new transformer is needed or if the transformer can be repaired.
- Unique’s Mult-Matic transformers and brass fixtures have a lifetime warranty. Unique’s copper fixtures have a 10 year warranty. If the transformer or fixture fails before then, we will ship it back to the manufacturer to either be repaired or replaced. The manufacturer determines whether a new transformer is needed or if the transformer can be repaired.
- There is no warranty on light bulbs. Lamps are rated by hours according to the manufacturer, but does not guarantee a specific lamp life. The only exceptions to this rule, are the Mercury Vapor Bulbs & LED Bulbs:
- Mercury Vapor Light Bulbs:
- There is a 1 year warranty on mercury vapor lamps rated for 12,000 hours or less. These include the: HR50R20, HR50R30, HRFF50R30PD, H50/E17, HF50/E17, H175/E17 – to name a few.
- There is a 2 year warranty on mercury vapor lamps rated for 12,000 hours or more. These include the: HR100/R30, HRFF100/R30PD, HR100R40, HRFF100R40PD, HR175R40, HRFF175R40PD, H100/E17, HF100/E17PD, H175, H250 – to name a few.
- LED Light Bulbs:
- All of our LED Manufacturers carry different warranties. As a generalization, our LED’s carry a 3 year warranty, however some warranties are as long as 5 years! And still, some manufacturers warranty their LED’s for longer, however, at a prorated replacement cost after 3 years. Many of the LED products we carry have internal manufacturing dates, and some are even smart enough to have a rolling “counter” to count the number of hours the LED has burned – very fancy! We are here to answer any warranty questions you might have! For a specific LED warranty, please contact us: sales@landscapelight.com or 1-800-238-0346.
Freight:
- Freight charges are not included in price of each fixture, and are determined during the checkout process. Freight costs are determined using UPS table rates, based on zone and weight of the shipment. However, larger online orders will not have freight precalcuated for the shopper. Larger orders will have freight added at the time of the shipment. This is mainly due to the fact that so much of shipping charges rely on the size and weight of the box. If you would like to have freight charges approved before we ship your order please call our toll free number – 1-800-238-0346.
- If a UPS shipment is received damaged, report the damage to UPS (1-800-PICK-UPS) at once and hold original carton and merchandise for UPS inspection. Or, you may refuse the shipment with your UPS deliverer at the point of delivery.
Featured Products
DemiLite 12"$126.00
One of our best sellers in copper! This solid copper mushroom style light that will patina over time.
MVL-D 120V 22W LED$379.90
Our most popular 120V bullet with 10" downshield virtually eliminates any glare from the 22W LED lamp.
SP20$93.50
The SP is petite and perfect for smaller areas... it simply disappears in any garden!
RS Uplight$63.50
Our most popular 12V Uplight. Now comes standard with a 10,000 hour MR16 lamp.
TC20 Copper$145.50
One of our best sellers! Perfect for mounting on arbor or trellis beams.
MVS-U 12V 5W LED$146.75
Our smallest 12V LED Uplight. 5W equivalent to about a 35W Halogen.
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